The Wild Support Services team

About Us

Driven by Purpose. Rooted in Community.

Wild Support Services was founded to fill a critical gap in provision for children, young people, and families who need more than a referral — they need someone who truly shows up.

Our Story

Born from Experience, Built on Belief

Wild Support Services Ltd was established by practitioners who had spent years working on the frontline of children's services, youth justice, and family support. We saw first-hand how young people and families were falling through the gaps — not because services didn't exist, but because the right kind of relational, consistent, and trauma-informed support was missing.

We set out to build something different. An organisation where every young person is seen as an individual with strengths, not just a case number. Where families are supported with dignity and without judgement. Where the work is done in the community — in parks, schools, homes, and wherever young people feel safe.

Today, Wild Support Services delivers specialist outreach, mentoring, and family intervention across the region, working in partnership with local authorities, schools, and the voluntary sector to create lasting, meaningful change.

Youth worker in conversation with a young person outdoors
2018Founded
500+Young People Supported
12+Partner Organisations
100%Committed to Outcomes

Our Values

What We Stand For

Our values aren't words on a wall — they shape every decision we make, every relationship we build, and every young person we walk alongside.

Relational

We believe lasting change happens through consistent, trusted relationships. We show up — again and again — for the young people and families we work with.

Safe

Safety is non-negotiable. We create environments where young people feel physically and emotionally safe to be themselves and take positive risks.

Strengths-Based

We see potential, not problems. Our approach builds on what young people and families already have — their resilience, skills, and community connections.

Inclusive

We welcome every young person regardless of background, identity, or circumstance. Diversity makes our work richer and our communities stronger.

Outcome-Focused

We are accountable for the difference we make. We measure what matters and continuously improve our practice to achieve the best outcomes.

Trauma-Informed

We understand that behaviour is communication. Our practitioners are trained to recognise and respond to the impact of adverse childhood experiences.

Our Team

The People Behind the Work

Our team brings together decades of experience across youth work, social care, education, and family support. Every member is DBS checked, professionally qualified, and deeply committed to our mission.

Sarah Mitchell

Sarah Mitchell

Founder & Director

Sarah has over 15 years' experience in children's services and youth justice. She founded Wild Support Services to create the kind of provision she wished had existed for the young people she worked with early in her career.

James Okafor

James Okafor

Head of Operations

James oversees service delivery, quality assurance, and partnerships. With a background in social work and community development, he ensures our programmes are consistently delivered to the highest standard.

Priya Sharma

Priya Sharma

H.E.A.R.T. Programme Lead

Priya leads our flagship H.E.A.R.T. programme, bringing specialist expertise in therapeutic youth work, group facilitation, and trauma-informed practice.

Daniel Hughes

Daniel Hughes

Schools & Education Lead

Daniel works directly with schools and SENCOs to deliver in-school mentoring and alternative education support, helping young people re-engage with learning.

Quality & Compliance

Our Accreditations & Standards

We are committed to the highest standards of practice, governance, and safeguarding. Our work is underpinned by nationally recognised quality frameworks.

Ofsted Registered

Registered and compliant with Ofsted requirements for children's services provision.

DBS Enhanced Checks

All staff and volunteers hold current enhanced DBS clearance as standard.

Safeguarding Policy

Comprehensive safeguarding policy reviewed annually, with a named Designated Safeguarding Lead.

GDPR Compliant

Fully compliant with UK GDPR and data protection legislation. All data handled securely and transparently.

Public Liability Insurance

Fully insured for all activities and service delivery environments.

Trauma-Informed Practice

Staff trained in trauma-informed approaches, ACEs awareness, and therapeutic communication.

Ready to Work With Us?

Whether you're a commissioner, a school, or a family seeking support — we'd love to hear from you.